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Seat Booking

Rent seats by the hour on WhatsApp, and never sell the same seat twice.

Your customers already message you to ask what is free tonight. Seat Booking answers for you: they pick a date, a start time, how many seats and for how long, inside WhatsApp, and only what is really free is offered. You run the evening from one screen, sell prepaid hours at the counter, and can take payment online through your own gateway.

Add-on

Seat Booking

₹399/mo

₹4,788 billed yearly. + 18% GST extra

  • Customers book seats and hours inside WhatsApp
  • Only what is actually free is ever offered
  • A Yes / No reminder before every slot
  • Prepaid game time, group prices and online payment
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Perfect for

Who runs on Seat Booking.

  • Gaming lounges and esports cafes
  • Snooker, pool and bowling halls
  • Turfs, courts and nets booked by the hour
  • Co-working spaces renting desks by the hour
  • Chains running several venues from one WhatsApp number

What you get

Everything in Seat Booking.

Bookings that cannot double-sell a seat

A booking is how many seats for how many hours from a start time. Every hour of it is checked against the seats already taken, under a lock, so two customers confirming the last seats at the same moment cannot both get them.

  • An evening that runs past midnight counts as one evening
  • Your own word for a seat: system, table, court, desk
  • Minimum and maximum hours, with a shorter minimum for big groups
  • Close a date, or give one date special hours

A booking form inside the chat

A customer sends your keyword and gets a menu: book a slot, your list of games or courts, pricing and timings, their game time, or talk to staff. The booking form offers only free start times and only as many seats as are free, then confirms with a reference, the amount and when to arrive.

  • Bookings up to as many days ahead as you allow
  • Start times every hour or every half hour
  • Talk to staff hands the chat to your team in the inbox
  • Phone calls and walk-ins entered from the dashboard under the same rules

Fewer empty seats

Before every booking, the customer gets a WhatsApp reminder with two buttons. Yes marks the booking Confirmed. No marks it Not coming and alerts your team, so you can give the seats to walk-ins.

  • Reminder 30 minutes before by default, or when you choose
  • One screen for tonight: seats free per hour, who is coming, money to collect
  • Extend a booking by whole hours when the seats are free
  • Mark bookings Confirmed, Not coming or Completed

Prepaid game time, your rules

Sell packs of hours at the counter. Customers then book with them on WhatsApp, and the soonest-expiring pack is used first. Every rule is a setting, from what game time pays for to whether a no-show keeps their hours.

  • Several pack types, each with its own hours, price and validity
  • Share hours with linked numbers for friends who play together
  • Expiry reminders before a pack runs out
  • A monthly report of packs sold, hours used and hours expired, as CSV

Prices, GST and payment

Give big groups or long sessions a cheaper rate, add GST if you charge it, and take payment online through your own Razorpay account, or keep collecting at the counter.

  • Group and long-session price rules
  • GST added to every amount a customer sees, kept per booking
  • A pay link in the confirmation once your gateway passes its test
  • Payments confirmed automatically by your gateway, or marked paid by hand

Good to know

Questions, answered.

Can customers cancel or move a booking?

No. The booking form says so before they confirm. A customer who cannot come taps No on the reminder and your team is told; you can void a booking entered by mistake.

Do I need a payment gateway?

No. By default customers pay at the counter. Online payment switches on only once your own Razorpay account is connected and its test has passed.

Can I run more than one venue?

Yes. Your plan sets how many: Seed 1, Bloom 3, Forest 10. With two or more venues, the booking form asks which venue first, and each venue keeps its own seats, prices and hours.

Is this the same as Appointments?

No. Appointments books one person into a service with a provider. Seat Booking sells many identical seats by the hour to groups, which is a different problem: every hour of every seat has to be checked.

Want Seat Booking set up for you?

Show us how your business works. We set it up with you in a free expert session, before you pay anything.