Automation & Chatbots

Guides to rule-based WhatsApp chatbots, automatic replies, drip sequences and integrations for Indian businesses, with setup steps and real costs.

Your WhatsApp Support Inbox for the Festive Sale Week (2026)

Amazon and Flipkart open their festive sales on 8 and 9 October, the first big sale since Meta started charging for WhatsApp support replies on 1 October. The bill is small; the real risk is a team buried under the same eight questions. This guide covers the waves of support messages, saved answers, proactive order updates, shared-inbox triage, what to automate and what never to, a worked cost for 2,000 orders, and the one new number worth tracking: messages per resolution.

October 3, 202610 min read

Automation & Chatbots

WhatsApp Drip Campaigns: Automated Sequences That Nurture and Sell

A WhatsApp drip campaign is a planned message sequence triggered by what a customer does. Learn the five drips every business should run, how to time them, the template rules, and how to measure results.

July 13, 20269 min read

Automation & Chatbots

WhatsApp Flows: In-Chat Forms That Capture More Leads (2026)

WhatsApp Flows are native, multi-screen forms inside the chat. See how they capture leads and bookings far better than a website form, with five Indian use cases.

July 1, 20269 min read