WhatsApp Marketing 101

Start here: WhatsApp marketing basics for Indian businesses, from the Business API and templates to opt-ins, festival campaigns and first sends.

WhatsApp Business API vs WhatsApp Business App: Which Do You Need?
WhatsApp Marketing 101

WhatsApp Business API vs WhatsApp Business App: Which Do You Need?

The free WhatsApp Business app works for one person answering chats on one phone. The API is for teams, broadcasts to thousands, chatbots and links to your other tools. This guide compares the two side by side, gives five signs you have outgrown the app, explains what the API costs in India, covers Meta's coexistence option for using both on one number, and walks through moving in an afternoon.

9 min read
WhatsApp Marketing for Salons and Spas in India
WhatsApp Marketing 101

WhatsApp Marketing for Salons and Spas in India

A salon leaks money in three places and none of them are marketing: no-shows, a receptionist stuck on the phone, and regulars who quietly drift. All three are calendar problems. Here is the no-show maths for a 400-appointment salon with the walk-in backfill honestly discounted, why deposits beat reminders by a wide margin, the rebooking cycle by service, and the finding that changes what you automate: 72 percent of first rebookings get cancelled, but only 4 percent survive past the second.

10 min read